Moving Sucks Movers is a residential and commercial moving company that offers a wide range of services. They provide packing services, junk removal, storage options, and furniture assembly. They also offer full-service local and long distance moves. They have a variety of insurance coverage options to protect their clients’ belongings. They also support the community through their partnerships with local organizations and a portion of their revenue goes to projects like youth football teams and community gardens.
While the company’s website states that they are “the best moving Moving Sucks Movers company in town,” customer feedback reveals otherwise. The majority of reviews for the main location in Texas are largely unsatisfactory and indicate that their staff is frequently disorganized. They commonly arrive hours after the scheduled time and are unable to complete the move within the allotted window of time. Additionally, they often fail to communicate well with their customers regarding pricing and scheduling issues. In some cases, they have been found to damage property such as walls and floors.
Most dissatisfied customers say they were billed for additional fees that were not clearly described in their initial estimate. These extra charges are often associated with add-on services, such as wrapping and boxing. Others complain about the movers’ lack of care, which is often evident in their handling of fragile items and heavy furniture. On Yelp, many customers mention that movers often strike furniture against walls and floors and leave visible scratches.
Customers are also upset that they were charged for services that they did not request or authorize. For example, some complained that they were charged for packing materials that were not used and that their movers left empty boxes in their homes. Other people said their movers charged them for extra mileage, fuel, and travel time when they did not request these services.
One of the most important things that you can do to prepare for your move is to read the fine print and ask questions about the moving company’s terms and conditions. Make sure you get a written contract that includes all terms and details, and do not pay a large deposit upfront. It is also a good idea to inquire about their insurance coverage. A reputable mover will always be willing to provide you with a Bill of Lading prior to your move that shows their license number. If they refuse to do so, this may be a red flag that they are operating illegally.